Pre-Orders & Back-Orders

 

PRE-ORDERS


IMPORTANT NOTICE: We suggest that pre-orders to be ordered separately from “in-stock” merchandise, as in stock merchandise can be shipped immediately. If you combine in-stock merchandise and pre-orders into one purchase, all items will be shipped when the pre-order is fulfilled.

 

What are  pre-orders?

Pre-orders are advanced purchases made on newly announced merchandise that has not been made commercially available yet. Pre-ordering is a great way to reserve your spot on the upcoming new & hot merchandise and all pre-orders ship once it becomes in-stock/shippable upon arrival.   

 

Are my pre-orders Guaranteed?

We know we all get excited over the new & hot merchandises! However, pre-ordering does not always guarantee fulfillment. It’s widely misunderstood that manufacturers can “simply make more”. For many suppliers and manufacturers this is not always the case. Pre-order fulfillment ultimately comes down to availability, and that is sometimes out of our control. We always attempt to secure enough merchandise to fulfill all of our customer pre-orders.

In the event of a short stock, we will fulfill pre-orders in the order they have been received.

 

Do pre-orders require to be paid? 

At this time, all pre-orders are required to be paid in full.  

 

Can I cancel pre-orders?

Yes, please refer to our Cancellations, Returns & Refunds Policy.

 

 

BACK-ORDERS 

 

IMPORTANT NOTICE: We suggest that back-orders to be ordered separately from “in-stock” merchandise, as in stock merchandise can be shipped immediately. If you combine in-stock merchandise and pre-orders into one purchase, all items will be shipped when the pre-order is fulfilled.

 

What are back-orders?

Back-orders are in production merchandises but temporarily out of stock. Pre-ordering is a great way to reserve your spot on the upcoming merchandise re-stock and all back-orders ship once the merchandise becomes in-stock/shippable upon arrival.

 

Are my back-orders Guaranteed?

While we can foresee many trending merchandises and adjust our ordering accordingly, this is not always guaranteeing the quantities we will receive.  It’s widely misunderstood that manufacturers can “simply make more”. For many suppliers and manufacturers this is not always the case. Pre-order fulfillment ultimately comes down to availability, and that is sometimes out of our control.

In the event of a short stock, we will fulfill back-orders in the order they have been received.

 

Do back-orders require to be paid? 

At this time, all back-orders require to be paid in full.  

 

Can I cancel back-orders?

Yes, please refer to our Cancellations, Returns & Refunds Policy.